Effective Date: 21.02.25

At Smart Butchers, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Smart Butchers app, website, and services.

1. Information We Collect

We collect the following types of information when you use Smart Butchers:

a) Personal Information You Provide

Name, email address, phone number

Delivery address and payment details

Account login credentials

b) Automatically Collected Information

Device information (IP address, browser type, operating system)

Usage data (app interactions, order history)

Location data (for delivery services, if enabled)

c) Information from Third Parties

Payment processors (e.g., Stripe, PayPal)

Social media login data (if you sign in via Facebook, Google, etc.)

2. How We Use Your Information

We use your information to:

✅ Process orders and manage deliveries

✅ Provide customer support and respond to inquiries

✅ Improve our app and services based on usage trends

✅ Send promotions, offers, and updates (with your consent)

✅ Ensure security and fraud prevention

3. How We Protect Your Data

We take data security seriously and implement measures to protect your information, including:

-Encryption of payment transactions

-Secure servers and access controls

-Regular system monitoring for vulnerabilities

We do not sell or share your personal data with third parties except when required by law or necessary to provide our services (e.g., payment processing, delivery services).

4. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy. You can request account deletion at any time.

5. Your Rights & Choices

You have the right to:

✔ Access, update, or delete your data

✔ Opt-out of marketing communications

✔ Disable location tracking

To exercise these rights, contact us at [Insert Email].

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

7. Third-Party Services

We may integrate with third-party services (e.g., Google Maps for location services). Their privacy policies apply when you interact with their features.

8. Changes to This Policy

We may update this Privacy Policy as needed. We will notify users of any significant changes.

If you have any further questions or require any kind of additional support, please contact us on the below details:

email: Support@smartbutchers.co.uk

WhatsApp mobile: +447541909715